Assistant Automotive Store Manager

Tire Choice Auto Service Centers; Oaklyn (NJ); On-site; USD 60,000 - 75,000; Full time

Job summary

An established industry player is seeking an Assistant Automotive Store Manager to join their team. This full-time role is pivotal in ensuring the smooth operation of the store, helping to achieve sales goals, and delivering exceptional customer service. The ideal candidate will have a strong background in automotive services and sales, with a focus on building relationships and maximizing customer satisfaction. With opportunities for career advancement and a supportive work environment, this position offers a chance to grow and excel in the automotive industry. If you are passionate about cars and customer service, this could be your next great opportunity!

Benefits

Performance based incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401k eligibility

Employee Discounts

Healthcare, Vision, and Dental

Career Advancement Opportunities

Qualifications

• 2+ years of automotive and sales experience required.
• Excellent communication and guest-focused mindset essential.

Responsibilities

• Assist in managing operations to meet service standards.
• Schedule appointments and ensure customer satisfaction.
• Oversee inventory management and store cleanliness.

Skills

Automotive Experience

Sales Skills

Communication Skills

Customer Service

Education

High School Diploma or GED

Tools

ASE Certifications

Job description

Job Description

ASSISTANT AUTOMOTIVE STORE MANAGER

The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Responsibilities:

• Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs.
• Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
• Attend to all guest needs in areas of sales, service, complaints, and adjustments.
• Build guest relationships to maximize customer satisfaction, loyalty, and retention.
• Assist technicians in conveying repair and service needs to guests.
• Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
• Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
• Provide direction and oversight to other technicians and assist where needed with services/repairs.
• Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
• Perform Store Manager functions as business needs dictate.
• Perform other duties as assigned and required by direct supervisor.

Pay range: $60,000 to $75,000 Based on Experience. Eligible for incentives and bonuses.

Qualifications:

Minimum Qualifications:

• High school or GED equivalent.
• 2+ years of automotive and sales experience.
• Valid Driver License.
• Ability to work with hands overhead, stand for long periods and lift 50 lbs.
• Excellent communication skills and basic algebra to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages.
• Guest and team focused mindset.
• Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination.

Preferred Qualifications:

• ASE Automotive Certifications.
• Proven Automotive or Automotive Quick Lube sales experience.
• Leadership experience.

Benefits:

• Performance based incentives.
• Paid vacation and holidays for Full-Time Teammates.
• Reimbursement for ASE Certifications.
• Reimbursement for State Inspection Licenses, where applicable.
• 401k eligibility immediately upon hire.
• Direct Deposit.
• Employee Discounts.
• Healthcare, Vision, and Dental for Full-time teammates.
• Employee Access Perks.
• Career Advancement Opportunities.

Your next Destination!

Growth Opportunity:

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.