Automotive Store Manager: Lead Team & Service Excellence

Jiffy Lube; San Jose (CA); On-site; USD 39,000 - 45,000; Full time

Job summary

Jiffy Lube in San Jose, CA is seeking a Store Manager to oversee daily store operations, lead a team, and drive customer satisfaction. The role offers hourly pay from $28.00 to $33.00, with opportunities to manage inventory, sales, and safety programs. You will ensure compliant operations and foster a productive work environment.

You will train staff, optimize service times, and partner with leadership to meet store targets while delivering exceptional customer experiences.

Qualifications

• 2–3 years of automotive/quick lube experience required.
• 1–2 years of experience managing employees.
• Valid U.S. driver’s license.
• Excellent interpersonal and communication skills.
• Succeeds in a team environment and works well with others.
• Passion for automotive repair and maintenance.

Responsibilities

• Oversee, lead, and train a team.
• Represent Jiffy Lube in a positive and exceptional manner.
• Exceed customer service expectations daily.
• Enforce safety, attendance, personal behavior, and company policies.
• Ensure OSHA and environmental regulation compliance.
• Maintain awareness of current sales and sales targets.
• Investigate and resolve customer complaints.
• Complete required computer-based training and on-the-job training.
• Manage the flow of customer traffic to optimize service times.
• Generate sales for the store and revenue for the company.
• Audit inventory to ensure optimum inventory control.
• Communicate effectively with employees, leadership, and HR.
• Attend monthly manager meetings and lead monthly safety meetings.

Skills

Team leadership

Automotive experience

Interpersonal communication

Team collaboration

Customer service mindset

Job description

Jiffy Lube in San Jose, CA is seeking a Store Manager to oversee daily store operations, lead a team, and drive customer satisfaction. The role offers hourly pay from $28.00 to $33.00, with opportunities to manage inventory, sales, and safety programs. You will ensure compliant operations and foster a productive work environment.

You will train staff, optimize service times, and partner with leadership to meet store targets while delivering exceptional customer experiences.