Auto Service Store Manager - Lead Team & Service Excellence

Automatic Data Processing, Inc.; San Jose (CA); On-site; USD 39,000 - 45,000; Full time

Job summary

Jiffy Lube in San Jose, CA is seeking a Store Manager to oversee daily store operations and lead a small team. The role focuses on delivering outstanding customer service, maintaining a clean and efficient facility, and achieving sales targets.

The ideal candidate has experience managing employees and a background in automotive/quick lube services, with strong communication skills and a dependable work ethic. This is a full-time on-site position requiring occasional non-standard hours.

Qualifications

• 1–2 years of experience managing employees.
• 2–3 years of automotive/quick lube experience required.
• Valid U.S. driver’s license.
• Excellent interpersonal and communication skills.
• Succeeds in a team environment and works well with others.

Responsibilities

• Oversee, lead, and train a team.
• Represent Jiffy Lube in a positive and exceptional manner.
• Exceed customer service expectations on a daily basis.
• Enforce safety, attendance, personal behavior, and various additional company policies.
• Ensure compliance with OSHA and environmental regulations.
• Maintain awareness and knowledge of current sales and sales targets.
• Investigate and resolve customer complaints/warranties to company expectations.
• Manage the flow of customer traffic to optimize service times.
• Generate sales for the store and revenue for the company.

Skills

Leadership

Customer service

Communication

Job description

Jiffy Lube in San Jose, CA is seeking a Store Manager to oversee daily store operations and lead a small team. The role focuses on delivering outstanding customer service, maintaining a clean and efficient facility, and achieving sales targets.

The ideal candidate has experience managing employees and a background in automotive/quick lube services, with strong communication skills and a dependable work ethic. This is a full-time on-site position requiring occasional non-standard hours.