Automotive Store Manager — Lead Sales & Service Excellence

Tuffy Tire & Auto 32001; Springfield (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Paid time off

Training & development

Base Pay Plus Uncapped Sales Bonus

Paid Holidays

Reimbursement for ASE certifications

Closed on Sundays

Competitive Compensation

Five day work week

Job summary

Tuffy Tire & Auto 32001 is seeking an outgoing Automotive Store Manager in Springfield, Illinois. The role requires strong sales and customer service focus, along with management capabilities to oversee shop operations and staff.

The ideal candidate will excel in ensuring customer satisfaction and maintaining quality service standards. Responsibilities include leading a team, handling customer concerns, and driving sales performance. We provide competitive compensation, training opportunities, and a supportive work environment.

Qualifications

• Preferably previous retail management experience as a Manager or Assistant Manager.
• Demonstrated ability to meet or exceed sales performance standards.
• Ability to work in a fast-paced environment.

Responsibilities

• Ensure customer satisfaction is a top priority.
• Identify and address customer concerns and needs.
• Review completed inspections and offer solutions.
• Conduct invoicing delivery and review completed work.
• Oversee shop operations for sales and profits.
• Ensure adherence to inspection processes and safety procedures.
• Maintain and hire quality staff reflecting company culture.
• Control shop costs and uphold quality standards.

Skills

Retail management

Sales experience

Organizational skills

Team building

Leadership skills

Job description

Tuffy Tire & Auto 32001 is seeking an outgoing Automotive Store Manager in Springfield, Illinois. The role requires strong sales and customer service focus, along with management capabilities to oversee shop operations and staff.

The ideal candidate will excel in ensuring customer satisfaction and maintaining quality service standards. Responsibilities include leading a team, handling customer concerns, and driving sales performance. We provide competitive compensation, training opportunities, and a supportive work environment.