Automotive Store Manager: Lead Sales & Service Excellence

Tuffy Tire & Auto 10013; Naples (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Signing bonus

Training & development

Vision insurance

Paid holidays

Career advancement

ASE certification reimbursement

Flexible scheduling

Closed Sundays

Bonus incentives

Job summary

Tuffy Tire & Auto 10013 in Naples, FL is seeking an outgoing Automotive Store Manager who drives sales through exceptional customer service, leadership, and shop cleanliness. You will oversee all activities within a service center to achieve positive sales and profit results, promote the shop and its services, and lead a high-performing team.

You will hire and train staff, review inspections, manage costs, ensure safety, and maintain quality workmanship.

Qualifications

• Previous retail management experience with Manager or Assistant Manager roles preferred.
• Sales experience with proven ability to meet or exceed performance standards.
• Ability to thrive in a fast-paced environment.
• Strong organizational skills.
• Excellent team-building and leadership skills.
• Bachelor’s degree in management, business administration, or relevant field preferred.

Responsibilities

• Make Customer Satisfaction number one
• Identify customer concerns and needs
• Professionally review all completed inspections offering solutions and benefits
• Conduct the Invoicing delivery upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
• Oversee all aspects of operating a service center and employees for top-line sales and profits
• Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
• Hiring and maintaining a staff of professionals that reflect the company culture
• Controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Skills

Sales experience

Leadership

Team building

Organizational skills

Fast-paced environment

Education

Bachelor’s degree in management or related field

Job description

Tuffy Tire & Auto 10013 in Naples, FL is seeking an outgoing Automotive Store Manager who drives sales through exceptional customer service, leadership, and shop cleanliness. You will oversee all activities within a service center to achieve positive sales and profit results, promote the shop and its services, and lead a high-performing team.

You will hire and train staff, review inspections, manage costs, ensure safety, and maintain quality workmanship.