Automotive Store Manager — Lead Growth & Profitability

Enidchamber; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Big O Tires is seeking an Automotive Store Manager to lead daily operations, drive sales growth, and champion the customer experience on the showroom floor. You will inspire and develop the store team, manage expenses, uphold safety and cleanliness standards, and ensure profitability through effective staff leadership and process execution.

This role demands strong communication with customers and staff and a commitment to company policies.

Qualifications

• Experience in a management capacity where managing team sales and bottom-line performance is a must.
• Automotive industry experience.
• Can speak, read and write English. Spanish speaking is a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before customers and employees.
• Valid driver's license.

Responsibilities

• Hires, trains, assigns duties and schedules work hours, monitors and evaluates job performance, disciplines, and terminates employees in accordance with company procedures and policies.
• Demonstrates leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals.
• Looks for opportunities to grow the business and improve profitability.
• Understands the impact surrounding KPI's and level sets employee expectations to achieve positive results.
• Maintains payroll and controllable expenses on P&L.
• Personally demonstrates high level of customer engagement and sets expectations for team.
• Ensures company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Provides clear and consistent feedback to employees on a regular basis.
• Prepare and inspect work orders, VIP Checklist and Vehicle Inspection Form (Health Check) for completeness.
• Ensure compliance with OSHA and Federal and State Environmental regulations.

Skills

Store management

Sales leadership

Customer engagement

English proficiency

Spanish language

Job description

Big O Tires is seeking an Automotive Store Manager to lead daily operations, drive sales growth, and champion the customer experience on the showroom floor. You will inspire and develop the store team, manage expenses, uphold safety and cleanliness standards, and ensure profitability through effective staff leadership and process execution.

This role demands strong communication with customers and staff and a commitment to company policies.