Automotive Store Manager

Midas International, LLC; Vineland (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their automotive service operations. This exciting role involves overseeing a team of technicians, ensuring exceptional customer service, and driving business performance. The ideal candidate will possess a strong automotive background, leadership skills, and a passion for customer satisfaction. Join a company that values growth and community relationships, where you can make a significant impact on both team morale and customer loyalty. If you're ready to take your career to the next level in a thriving environment, this opportunity is perfect for you.

Qualifications

• Minimum of 2 years of store or service management experience.
• Strong POS computer and internet skills.
• Flexibility to work retail hours, including weekends.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and follow up with customers.
• Oversee complete vehicle inspections and manage inventory.

Skills

Automotive Knowledge

Leadership Skills

Customer Service

POS Computer Skills

Education

College Degree or Coursework

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiency, and profit/loss accountability. He or she promotes customer satisfaction, retention, and growth of existing and new business. The Store Manager oversees overall operations concerning cost control, inventory management, environmental compliance, and safety. They provide strong, consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We seek a seasoned manager with an entrepreneurial spirit to assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of experience in automotive repair, supervisory or management experience, a background in continuous improvement, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule, and coach employees
• Deliver exceptional customer service by listening and consulting with customers
• Follow up with customers regarding services requested and estimated completion times
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts
• Present pricing estimates to customers and promote shop service specials
• Lead, manage, and train the team while aligning with our company's vision, purpose, core values, and employee creed
• Oversee all sales, accounting, and clerical functions from Service Advisors
• Supervise technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts and be responsible for inventory losses
• Ensure overall cleanliness and organization of the facility, including environmental compliance
• Manage employee payroll, record keeping of hours, and scheduling
• Update and submit daily sales reports to Corporate

Qualifications

• Minimum of 2 years of store or service management experience
• General automotive knowledge
• Strong POS computer and internet skills
• Leadership ability
• Flexibility to work retail hours, including weekends, evenings, and holidays
• Valid driver’s license

Compensation: $15.00 - $25.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building community relationships.

At Midas, we handle everything—from tires and brakes to oil changes—offering endless opportunities to grow and develop your expertise.

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I started as an entry-level Oil Changer to get my foot in the door. Within 2.5 years, I was the Assistant General Manager, and later the General Manager of the northern store.