Automotive Store Manager

Tire Choice Auto Service Centers; Sarasota (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading company in the automotive service industry as an Automotive Store Manager. In this role, you will lead the team to achieve sales goals, manage day-to-day operations, and ensure excellent customer service. The position offers a competitive salary and opportunities for professional growth within a dynamic environment.

Qualifications

• Strong leadership skills with a focus on customer service.
• Experience in retail management is preferred.
• Technical knowledge in the automotive industry beneficial.

Responsibilities

• Provide daily leadership to store teammates and ensure goals are met.
• Develop and implement sales plans and enhance customer satisfaction.
• Responsibility for hiring, training, and performance management of staff.

Skills

Sales Skills

Leadership

Customer Service

Inventory Management

Education

High School Diploma or equivalent

Management or Business Degree

Job description

Join to apply for the Automotive Store Manager role at Tire Choice Auto Service Centers

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Join to apply for the Automotive Store Manager role at Tire Choice Auto Service Centers

Job Description

About the Role:

The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.

Salary Range: $60,000 - $80,000 per year - Based on experience.

Responsibilities

This role is eligible for additional compensation and incentives.

Develop sales and technical teammates to produce a consistent 5-star Guest experience.

Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.

Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.

Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.

Provide direction and oversight to other technicians and assist where needed with services/repairs.

Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.

Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.

Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.

Audit courtesy inspections performed by teammates.

Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.

Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.

Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.

Attend to all guest needs in areas of sales, service, complaints, and adjustments.

Build guest relationships to maximize customer satisfaction, loyalty, and retention.

Assist teammates in conveying repair and service needs to guests.

Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.

Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.

Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing, Retail, and Business Consulting and Services

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