Automotive Store Manager

Midas MUELLER; Sterling (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Midas MUELLER is seeking a seasoned Store Manager to lead store operations, drive safety, efficiency and profitability while delivering exceptional customer service.

The ideal candidate has automotive repair knowledge, 2+ years in store/service management, strong leadership, and excellent communication with staff and customers. Responsibilities include payroll, scheduling, inventory control and daily sales reporting.

Qualifications

• Minimum of 2 years store or service manager experience.
• Automotive repair knowledge or background.
• Strong customer service disposition and communication skills.
• Proven leadership and staff development ability.
• Familiarity with POS systems and scheduling.

Responsibilities

• Direct all automotive and general service technicians within the shop.
• Recruit, hire, train, and coach staff; schedule and evaluate performance.
• Deliver exceptional customer service and handle consultations.
• Oversee inspections, estimates, parts sourcing, and pricing discussions.
• Manage payroll, inventory, and daily sales reporting to Corporate.
• Maintain safety, cleanliness, and environmental compliance.

Skills

Store management

Automotive knowledge

Customer service

Communication

POS systems

Leadership

Team building

Flexibility

Driver's license

Education

College degree or coursework

Job description

Benefits:

• Health insurance


• Paid time off


• Vision insurance


• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Dental insurance

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees


• Deliver exceptional customer service while listening and consulting customers


• Following up with customers, services requested, estimated completion times etc.


• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts


• Deliver and discuss pricing estimates with customers as well as promoting shop service specials


• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.


• Oversee all sales, accounting and clerical functions from Service Advisors


• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks


• Maintain inventory counts


• Responsible for any inventory losses


• Overall cleanliness and organization of the facility, including environmental compliance


• Employee’s payroll; record keeping of hours and scheduling


• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience


• General automotive knowledge


• Excellent customer service disposition


• Good communication skills


• Strong POS computer and Internet skills


• Leadership ability


• Team building skills


• Ability to work a flexible retail schedule including weekends, evenings and holidays


• Valid driver’s license