Automotive Store Manager

Big Brand Tire & Service; Phoenix (AZ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and ins

Supplemental insurances

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Paid vacation and holidays

Job summary

Big Brand Tire & Service in Phoenix seeks an Automotive Store Manager to lead a high-performing team and own the guest experience. You will drive sales, manage KPIs, and oversee payroll, inventory, and cash controls while ensuring OSHA/EHS compliance.

The role requires 2+ years in automotive store/retail management with a focus on service quality, team development, and performance results. Weekend availability is required.

Qualifications

• 2+ years store or service management in automotive or high-volume retail with strong service & P&L ownership.
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates.
• People leader: hires well, coaches often, sets standards, retains talent.
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls.
• Customer-first communicator who builds trust with clear explanations and follow-through.

Responsibilities

• Lead & develop a winning team by recruiting, hiring, scheduling, coaching, and performance management.
• Own the guest experience by modeling five-star service and handling estimates, approvals, and tough saves.
• Drive sales by executing playbooks, pricing with confidence, and clear recommendations & follow-through.
• Run the P&L with payroll discipline, inventory accuracy, shrink control, and budget adherence.
• Protect the house with OSHA/EHS compliance, cleanliness, and vendor coordination.
• Operate with excellence through cash/POS controls, reporting, audits, and policy adherence.

Skills

Store management

Sales leadership

People leadership

Operational discipline

Customer communication

Job description

Automotive Store Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader , evidenced by hundreds of team member promotions.

Automotive Store Manager:

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice‑to‑have: ASEs, multi‑brand experience, turnaround wins, Spanish/English bilingual.

What Success Looks Like (KPIs you’ll own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world‑class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace