Automotive Store Manager

Big Brand Tire & Service; Avondale (AZ); Presencial; USD 30.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly rate + commission &

Descripción de la vacante

Big Brand Tire & Service in Avondale, AZ is seeking an Automotive Store Manager to lead a high‑performing team. You’ll recruit, schedule, coach, and manage guest experiences while driving KPIs and ensuring five‑star service.

In this role you’ll own the guest experience, run P&L, control inventory and cash, and uphold OSHA/EHS standards. ASE credentials and bilingual skills are a plus; weekend availability is required to lead during peak hours.

Formación

• 2+ years store or service management in automotive or high-volume retail with strong service & P&L ownership.
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates.
• People leader: hires well, coaches often, maintains standards, retains talent.
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls.
• Customer-first communicator who builds trust with clear explanations and follow-through.
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs).
• Open availability, including weekends, to lead the store through our busiest guest-facing hours.

Responsabilidades

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team.
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast; own the guest experience.
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through.
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence.
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination.
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence.

Conocimientos

Sales leadership

People leader

Operational excellence

Customer-focused comms

Descripción del empleo

Automotive Store Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader , evidenced by hundreds of team member promotions.

Automotive Store Manager:

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice‑to‑have: ASEs, multi‑brand experience, turnaround wins, Spanish/English bilingual.

What Success Looks Like (KPIs you’ll own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world‑class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace