Automotive Store Manager

Big Brand Tire & Service; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay with commission

Paid vacation and holidays

Medical & dental insurance

401(k) with company match

Employee discounts and ASE reimburse

Job summary

Big Brand Tire & Service is hiring an Automotive Store Manager to lead a high-performing team and drive exceptional guest experiences. You will recruit, coach, and schedule staff while managing estimates, approvals, and five-star service.

We seek 2+ years in automotive/high-volume retail management with strong sales leadership, P&L ownership, and a customer-first mindset. Weekends availability and a valid driver's license are required.

Qualifications

• 2+ years store or service management in automotive or high-volume retail with service/P&L ownership.
• Proven sales leadership: hits targets, builds pipeline, lifts RO & close rates.
• People leadership: hires well, coaches, retains talent.

Responsibilities

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team.
• Own the guest experience: five-star service, assist with estimates and approvals.
• Drive sales: execute playbooks, price confidently, ensure clear recommendations.

Skills

Store management

Sales leadership

People leadership

KPIs & analytics

Scheduling & payroll

Inventory & cash controls

Customer service

Weekend availability

Driver's license

Tools

POS systems

Job description

Automotive Store Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Store Manager:

• Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
• Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fastOwn the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
• Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
• Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
• Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
• Operate with excellence: cash/POS controls, reporting, audits, and policy adherence

What Makes You a Great Fit

• 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• People leader: hires well, coaches often, holds standards, retains talent
• Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store through our busiest guest-facing hours

Nice-to-have: ASEs, multi-brand experience, turnaround wins, Spanish/English bilingual.

What Success Looks Like (KPIs you’ll own)

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace