Automotive Store Manager

Midas - PGW; Orlando (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Midas - PGW is seeking a seasoned Store Manager in Orlando to lead daily operations, safety, and profitability. You will oversee staff, provide coaching, and ensure top-quality service.

The ideal candidate has at least 2 years of store or service management, solid automotive knowledge, and strong customer relations. A college degree or coursework is preferred. Responsibilities include recruiting, training, scheduling, delivering estimates, managing inventory, and compliance.

Qualifications

• Minimum 2 years in store or service management.
• General automotive knowledge.
• Excellent customer service disposition.
• Strong communication skills.
• Leadership ability and team coaching.
• Solid POS and computer skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service while consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
• Maintain inventory counts.

Skills

Leadership

Customer service

Communication

POS/Internet skills

Automotive knowledge

Operations mindset

Education

College degree or coursework

Tools

POS systems

Internet skills

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned leader with fun and competitive spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW: https://www.youtube.com/watch?v=Y3Dgn9Xrq1w