Automotive Store Manager

Midasbrampton; Las Vegas (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service company is seeking an Automotive Store Manager in Las Vegas. The role involves overseeing store operations, ensuring customer satisfaction, and managing a team of technicians. Ideal candidates will have management experience in the automotive sector and possess strong leadership skills.

Qualifications

• Minimum of 2 years of store or service management experience.
• Flexible schedule including weekends, evenings, and holidays.
• Valid driver’s license.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and follow up with customers.
• Oversee vehicle inspections and manage inventory.

Skills

Customer service

Communication

Leadership

Team-building

General automotive knowledge

Education

College degree or coursework

Tools

POS systems

Internet skills

Job description

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At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiencies, and profit/loss accountability. He or she promotes customer satisfaction and retention, fosters growth of existing and new business, and owns overall operations in terms of cost control, inventory management, environmental compliance, and safety. The Store Manager provides strong leadership to cultivate a harmonious, collaborative, and productive work culture.

We seek a seasoned manager with an entrepreneurial spirit who will oversee operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of automotive repair business experience, supervisory/management experience, a background in continuous improvement, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Manage and direct all automotive and general service technicians in shop operations.
• Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
• Deliver exceptional customer service, including listening and consulting with customers.
• Follow up with customers on services requested and estimated completion times.
• Oversee vehicle inspections and make comprehensive recommendations, build repair orders, source parts.
• Discuss pricing estimates with customers and promote shop service specials.
• Lead, manage, and train the team while aligning with company vision, purpose, core values, and employee creed.
• Oversee sales, accounting, and clerical functions from Service Advisors.
• Supervise technicians’ inspections, diagnosing, and repairing domestic, European, and Asian vehicles and light trucks.
• Maintain inventory counts and be responsible for inventory losses.
• Ensure cleanliness and organization of the facility, including environmental compliance.
• Handle employee payroll, record keeping, hours, and scheduling.
• Update and submit daily sales reports to corporate.

Qualifications

• Minimum of 2 years of store or service management experience.
• General automotive knowledge.
• Excellent customer service skills.
• Good communication skills.
• Strong POS and internet skills.
• Leadership and team-building abilities.
• Flexible schedule including weekends, evenings, and holidays.
• Valid driver’s license.