Automotive Store Manager

Midas Auto Experts; Gloucester Township (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Online Training

Paid Time Off

Sick Time

Health Insurance

Employee Discounts

Job summary

Midas Auto Experts is seeking a Store Manager in Gloucester Township to oversee business operations, including customer satisfaction and store performance. The ideal candidate will foster a collaborative work culture while managing costs, inventory, and safety.

Applicants should possess at least 2 years of experience in service management, strong leadership and interpersonal skills, and a flexible schedule availability. Benefits include health insurance, paid time off, and employee discounts.

Qualifications

• Minimum of 2 years in store or service management.
• Ability to work a flexible retail schedule including weekends and holidays.
• Valid driver's license.

Responsibilities

• Recruit, hire, train, and coach employees.
• Deliver exceptional customer service and consultation.
• Oversee vehicle inspections and repair recommendations.
• Maintain inventory counts and responsibility for losses.
• Update and submit daily sales reports to Corporate.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Education

College degree or coursework

Tools

POS computer skills

Internet skills

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/​or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Benefits

• Online Training
• Paid Time Off
• Sick Time
• Health Insurance
• Employee Discounts