Automotive Store Manager

Midas - PGW; Florence (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k) matching

Performance bonus

Competitive salary

Dental insurance

Free snacks

Job summary

Midas in Florence, SC is seeking a Store Manager to oversee automotive service operations, safety, efficiency, and profitability. You will lead technicians and service advisors, ensure customer satisfaction, manage costs, inventory, and compliance, and promote a positive, productive work culture.

The ideal candidate has at least 2 years in store or service management, strong automotive knowledge, and excellent interpersonal skills. A college degree or coursework is preferred.

Qualifications

• 2+ years of store or service manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Strong communication skills.
• Proficient with POS systems and Internet tools.
• Leadership ability to motivate a team.

Responsibilities

• Recruit, hire, train, and coach store staff.
• Deliver exceptional customer service and consultations.
• Follow up with customers and provide estimates.
• Oversee vehicle inspections and create repair orders.
• Discuss pricing and shop service specials.
• Lead sales, accounting, and clerical functions.
• Oversee inspections and repairs on domestic, European, and Asian cars.
• Maintain inventory levels.

Skills

Store management experience

General automotive knowledge

Excellent customer service

Communication skills

POS computer skills

Leadership ability

Education

College degree or coursework preferred

Tools

POS software

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned leader with fun and competitive spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations - building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW:https://www.youtube.com/watch?v=Y3Dgn9Xrq1w