Automotive Store Manager

Midas Auto Service Experts; East Brunswick Township (NJ); On-site; USD 55,000 - 65,000; Full time

Job summary

An established industry player in automotive services is seeking a dynamic Automotive Store Manager. This role involves overseeing business operations, ensuring exceptional customer service, and leading a team to success. The ideal candidate will possess strong management skills, a solid understanding of automotive services, and a commitment to fostering a positive work environment. With opportunities for career development and community engagement, this position offers a chance to make a significant impact in a thriving industry. If you are ready to take on a leadership role and drive growth, this is the perfect opportunity for you.

Benefits

Bonus based on performance

Paid time off

Qualifications

• 2+ years of service management experience in automotive.
• Strong leadership and team-building abilities required.

Responsibilities

• Recruit, hire, train, and coach employees for optimal performance.
• Oversee vehicle inspections and customer service interactions.
• Manage inventory and ensure compliance with safety regulations.

Skills

Store Management Experience

Customer Service Skills

Communication Skills

Leadership Skills

Automotive Knowledge

Education

College Degree or Coursework

Tools

POS Systems

Internet Skills

Job description

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Benefits

• Bonus based on performance
• Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. Additionally, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and safety. They provide strong and consistent leadership to cultivate a harmonious, collaborative, and highly productive work culture.

We seek a seasoned manager with an entrepreneurial spirit who will oversee operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or some coursework (preferred), three years of automotive repair business experience, supervisory/management experience, a background in continuous improvement, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule, and coach employees
• Deliver exceptional customer service, listen, and consult with customers
• Follow up with customers regarding services requested and estimated completion times
• Oversee vehicle inspections and make comprehensive recommendations, build repair orders, source parts
• Discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train the team aligning with company values
• Oversee sales, accounting, and clerical functions from Service Advisors
• Supervise technicians’ inspections, diagnoses, and repairs of domestic, European, and Asian cars and trucks
• Maintain inventory counts and manage inventory losses
• Ensure cleanliness, organization, and environmental compliance of the facility
• Manage employee payroll, record hours, and scheduling
• Update and submit daily sales reports to Corporate

Qualifications

• At least 2 years of store or service management experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Strong POS and internet skills
• Leadership and team-building abilities
• Flexible schedule including weekends, evenings, holidays
• Valid driver’s license

Compensation: $55,000.00 - $65,000.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas offers career development and community engagement opportunities. We handle everything from tires to brakes and oil changes, providing endless growth potential.

Job Details

• Industry: Automotive
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Motor Vehicle Manufacturing