Automotive Store Manager

Midas Auto Service Experts; Cudahy (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Automotive Store Manager to lead operations and enhance customer satisfaction. This role involves overseeing store performance, managing a team, and ensuring exceptional service delivery. The ideal candidate will bring a wealth of automotive knowledge and management experience, fostering a collaborative work environment. Join a company that values growth and community relationships, where your leadership can make a significant impact on both customer experiences and team morale. If you're ready to drive success in a thriving automotive service environment, this opportunity is for you.

Qualifications

• 2+ years of service management experience required.
• Strong customer service and leadership skills essential.

Responsibilities

• Recruit, train, and manage store employees effectively.
• Oversee vehicle inspections and customer service excellence.
• Manage inventory and ensure operational compliance.

Skills

Store Management

Customer Service

Communication Skills

Leadership

Automotive Knowledge

POS Computer Skills

Education

College Degree or Coursework

Job description

Join to apply for the Automotive Store Manager role at Midas Auto Service Experts

At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance, including safety, efficiency, and profit/loss accountability. They promote customer satisfaction and retention, and oversee growth of existing and new business. The Store Manager owns overall operations related to cost control, inventory management, environmental compliance, and safety. They provide strong leadership to cultivate a harmonious, collaborative, and productive work culture.

We are seeking a seasoned manager with an entrepreneurial spirit who will oversee operations, financial performance, morale, and growth initiatives. The ideal candidate has a college degree or coursework (preferred), three years of automotive repair experience, supervisory/management experience, a background in continuous improvement, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule, and coach employees
• Deliver exceptional customer service, including listening and consulting with customers
• Follow up with customers regarding services requested and estimated completion times
• Oversee vehicle inspections and make recommendations, build computerized repair orders, source parts
• Discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team while aligning with company vision, purpose, core values, and employee creed
• Oversee sales, accounting, and clerical functions from Service Advisors
• Supervise technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts and manage inventory losses
• Ensure cleanliness and organization of the facility, including environmental compliance
• Manage employee payroll, record keeping, and scheduling
• Update and submit daily sales reports to Corporate

Qualifications

• Minimum of 2 years of store or service management experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Strong POS computer and internet skills
• Leadership and team-building abilities
• Ability to work flexible retail hours, including weekends, evenings, and holidays
• Valid driver’s license

Compensation: $50,000 - $80,000 per year

Join Our Team

As a leading destination for automotive services, Midas develops career paths and builds community relationships. We handle everything from tires to brakes to oil changes, offering endless opportunities for growth and expertise development.