Automotive Store Manager

Monro, Inc.; Absecon (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automotive service company seeks an Automotive Store Manager to oversee daily operations, develop teams, and ensure customer satisfaction. The role includes managing sales, staffing, and inventory while providing a 5-star guest experience. Join a company committed to growth and employee development.

Benefits

Performance incentives

Paid vacation

401(k) eligibility

Health benefits

Employee discounts

Career growth opportunities

Qualifications

• Leadership experience in retail or sales environment.
• Ability to manage financial results and control costs.

Responsibilities

• Develop sales and technical teams to deliver a 5-star Guest experience.
• Achieve sales goals through effective planning and product knowledge.
• Train and support teammates in store operations and guest services.

Skills

Leadership

Communication

Motivational Leadership

Education

High School Diploma

Job description

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Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach where every guest and teammate is valued.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 stores across 32 states, supporting 16 brands. We aim to be America’s leading auto and tire service centers, trusted in neighborhoods nationwide.

Job Description

The Store Manager leads daily store operations, overseeing team members including General Service Technicians, Technicians, Guest Care Specialists, and Assistant Managers. Reporting to the District Manager, you will be responsible for team development, sales growth, customer satisfaction, and operational excellence.

Responsibilities

1. Develop sales and technical teams to deliver a 5-star Guest experience.
2. Achieve sales goals through effective planning, product knowledge, and industry awareness.
3. Promote tire and service products to maximize sales and loyalty.
4. Train and support teammates in store operations and guest services.
5. Oversee staffing, recruiting, training, and performance management.
6. Control expenses related to payroll, supplies, utilities, and maintenance.
7. Manage inventory, including tires and parts.
8. Ensure store cleanliness and readiness, and schedule guest appointments.
9. Build guest relationships to enhance satisfaction and retention.
10. Convey repair and service needs clearly to guests.
11. Adhere to safety standards and complete required training.
12. Operate and maintain equipment safely.
13. Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Leadership experience in retail or sales environment.
• Ability to manage financial results and control costs.
• Motivational leadership skills.
• Effective communication skills.
• Valid driver’s license with a satisfactory Motor Vehicle Report (MVR).
• Background checks as per company policy.

Additional Information

• Performance incentives, paid vacation, and holidays.
• Reimbursements for certifications and licenses.
• 401(k) eligibility, health benefits, employee discounts, and career growth opportunities.

Work Environment & Physical Requirements

Work in an automotive shop environment, with exposure to noise, weather, chemicals, and physical activity including lifting up to 50 lbs., standing, and reaching.