Automotive Store Leader — Drive Growth, Profit & Team

Midas FREMONT 1783; San Leandro (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Midas Auto Service Experts — San Leandro is seeking an Automotive Store Manager to own daily operations, financial performance, customer experience, and team development. This is a full-time leadership role at 13745 East 14th Street in San Leandro, CA.

This position requires a proven track record in automotive leadership, sales growth, and profitability, with responsibilities spanning recruiting, coaching, payroll, inventory, and vendor relations.

Qualifications

• Minimum of five years of automotive store or service-management experience.
• Previous supervisory, management, coaching, or mentoring experience.
• Strong automotive repair and maintenance knowledge.
• Experience managing sales, labor, expenses, workflow, inventory, and P&L performance.
• Proven ability to meet or exceed sales and profitability objectives.
• Exceptional customer-service and relationship-building skills.
• Strong leadership, team-building, and employee-development abilities.
• Excellent communication, organization, and problem-solving skills.
• Confidence making decisions and holding employees accountable.
• Proficiency with point-of-sale systems, repair-order software, computers, and internet applications.
• Entrepreneurial mindset with a strong sense of ownership.
• College degree or related coursework is preferred.
• Valid driver’s license with an acceptable driving record.
• Ability to work a flexible retail schedule, including weekends and holidays when required.

Responsibilities

• Recruit, hire, onboard, train, schedule, and retain qualified employees.
• Lead automotive technicians, general service technicians, and service advisors.
• Set clear expectations and hold team members accountable.
• Coach and evaluate employees to improve performance and productivity.
• Conduct team meetings and communicate daily priorities.
• Build a respectful, collaborative, and results-driven workplace.
• Maintain accurate payroll, timekeeping, and scheduling records.
• Deliver an exceptional customer experience from check-in through vehicle pickup.
• Listen carefully and consult with customers about their vehicle concerns.
• Ensure inspections and repair recommendations are accurate and documented.
• Present service recommendations, repair options, and pricing clearly.
• Obtain proper customer authorization before beginning repairs.
• Keep customers informed about repair progress and completion times.
• Follow up on recommended and previously declined services.
• Promote applicable maintenance services and shop specials.
• Resolve customer concerns promptly, fairly, and professionally.
• Build customer loyalty, retention, and repeat business.
• Take ownership of sales, expenses, profitability, and P&L performance.
• Establish daily, weekly, and monthly performance goals.
• Develop strategies to increase legitimate sales and grow the customer base.
• Manage shop workflow and assign work according to technician skills.
• Monitor technician productivity, repair quality, and on-time completion.
• Oversee inspections, diagnostics, and repairs for domestic, European, and Asian vehicles.
• Manage parts sourcing and maintain productive vendor relationships.
• Oversee sales, accounting, cash-handling, and clerical functions.
• Maintain accurate inventory counts and control inventory costs.
• Take responsibility for preventing avoidable inventory losses.
• Prepare and submit accurate daily sales reports.
• Maintain a clean, organized, safe, and customer-ready facility.
• Ensure compliance with company policies and all safety and environmental requirements.

Skills

Store management

Team leadership

Sales performance

Customer service

P&L management

Operations planning

Communication skills

Problem solving

Decision making

Industry knowledge

Leadership development

Education

College degree

Related coursework

Tools

POS systems

Repair-order software

Computers & Internet

Job description

Midas Auto Service Experts — San Leandro is seeking an Automotive Store Manager to own daily operations, financial performance, customer experience, and team development. This is a full-time leadership role at 13745 East 14th Street in San Leandro, CA.

This position requires a proven track record in automotive leadership, sales growth, and profitability, with responsibilities spanning recruiting, coaching, payroll, inventory, and vendor relations.