Automotive Store General Manager - Growth & Service

Advance Auto Parts; Lancaster (SC); On-site; USD 70,000 - 90,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a General Manager to lead store operations and inspire the team while delivering outstanding customer service.

The role emphasizes building professional customer relationships, managing inventories, and achieving financial targets in a fast-paced retail environment. The GM will oversee hiring, development, coaching, scheduling, and performance management, while ensuring compliance with safety standards and store processes.

Qualifications

• Essential leadership: manage, develop and coach a team of store associates.
• Strong knowledge of selling, upselling and driving professional customer relationships.
• Proficient in inventory management, store operations, and safety compliance.
• Operates with accuracy in budget, P&L reporting and daily metrics.
• Proficient in Microsoft Office and store systems; ASE knowledge is a plus.

Responsibilities

• Achieve overall store sales goals and service objectives.
• Manage and grow Professional Customer relationships and sales; hold team accountable to action plans.
• Oversee selection, hiring, development, performance management, coaching, scheduling and engagement of store team members.
• Ensure inventory and operational standards are executed.
• Coach team to meet customer expectations (DIY and Professional).
• Duty manager responsibilities including coaching, floor/phone management, task assignment and safety.
• Lead change initiatives and foster an inclusive, respectful environment.

Skills

Team leadership

Sales & customer service

Budgeting / P&L

Inventory management

Automotive knowledge

English proficiency

Education

High school diploma or GED

Bachelor’s degree in business or related area preferred

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts Inc. is seeking a General Manager to lead store operations and inspire the team while delivering outstanding customer service.

The role emphasizes building professional customer relationships, managing inventories, and achieving financial targets in a fast-paced retail environment. The GM will oversee hiring, development, coaching, scheduling, and performance management, while ensuring compliance with safety standards and store processes.