Automotive Shop Manager: Lead, Optimize & Grow

Community Automotive Repair; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Paid Meals

Employee and family discounts

Job summary

Community Automotive Repair in Grand Rapids, MI is seeking a Full-Time Shop Manager to lead our service advising and technician teams, drive sales, and ensure production shop wide. You will focus on optimizing workflows, managing the shop budget and profitability, and training staff on procedures to sustain a culture of excellence and superior customer service.

This onsite role offers the chance to shape operations, engage with staff and clients, and contribute to a trusted local shop with a

Qualifications

• Experience leading service teams of technicians and advisors.
• Strong automotive knowledge and problem solving.
• Proven ability to manage budgets and drive profitability.

Responsibilities

• Oversee service advising and technician teams.
• Lead sales and production shop-wide.
• Optimize workflows to meet customer expectations.
• Manage shop budget and profitability and make strategic decisions.
• Administer staff training on procedures and core processes.
• Manage equipment, facility and supplies to keep shop well-equipped.

Skills

Leadership

Automotive technical expertise

Management experience

Proficient with computers

Great problem solver

Sales and customer service

Accounting basics

Job description

Community Automotive Repair in Grand Rapids, MI is seeking a Full-Time Shop Manager to lead our service advising and technician teams, drive sales, and ensure production shop wide. You will focus on optimizing workflows, managing the shop budget and profitability, and training staff on procedures to sustain a culture of excellence and superior customer service.

This onsite role offers the chance to shape operations, engage with staff and clients, and contribute to a trusted local shop with a