Automotive Shop Manager: Lead, Coach & Grow

Strickland Brothers 10 Minute Oil Change; Odessa (TX); On-site; USD 47,000 - 53,000; Full time

Benefits offered by this job

Free employer-paid preventive care

Dental, vision, short term and long–te

Company-paid life insurance

Monthly bonus program

401(k) retirement savings plan

Paid time off compliant with state req

Job summary

Strickland Brothers 10 Minute Oil Change in Odessa, TX is seeking a Shop Manager to lead and coach a high-performing service center. You will oversee day-to-day operations, drive performance across oil change volume, sales, labor efficiency, and customer satisfaction, and ensure the Strickland Brothers Way is followed.

The role is a working leadership position with duties across recruiting, training, scheduling, inventory, and cash handling, with an average around 50 hours per week and weekly

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license required.
• Successful completion of a background check.
• Reliable transportation is required.
• Willingness to work a schedule that typically averages approximately 50 hours per week.
• Basic computer skills or the ability to quickly learn company systems.

Responsibilities

• Lead, coach, and develop a high-performing service center team.
• Recruit, interview, hire, and train team members.
• Provide ongoing coaching and feedback to support employee development.
• Foster a positive team environment aligned with the Strickland Brothers Way.
• Deliver an exceptional customer experience and maintain strong customer satisfaction ratings.
• Oversee daily shop operations including opening and closing procedures.
• Manage workflow by assigning technician roles and maintaining efficient service flow.
• Drive shop performance by monitoring key metrics such as service volume, sales, labor efficiency, and customer satisfaction.
• Create weekly schedules and manage labor to support operational needs.

Skills

Leadership

Coaching

Team management

Customer service

Communication

Job description

Strickland Brothers 10 Minute Oil Change in Odessa, TX is seeking a Shop Manager to lead and coach a high-performing service center. You will oversee day-to-day operations, drive performance across oil change volume, sales, labor efficiency, and customer satisfaction, and ensure the Strickland Brothers Way is followed.

The role is a working leadership position with duties across recruiting, training, scheduling, inventory, and cash handling, with an average around 50 hours per week and weekly