Service Center Shop Manager — Lead, Coach & Drive Performance

Strickland Brothers 10 Minute Oil Change; Elkin (NC); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision

Disability coverage

Life insurance

Monthly bonus

401(k) plan

Paid time off

Job summary

Strickland Brothers 10 Minute Oil Change in Elkin, NC is seeking a Shop Manager to lead our service center. You will oversee day-to-day operations, coach your team, and drive performance in oil change volume, sales, labor efficiency, and customer satisfaction.

As a working leader, you will participate in service operations when needed and ensure a positive, high-performing environment in accordance with the Strickland Brothers Way.

Qualifications

• Leading a service center and coaching staff to high performance.
• Driving customer satisfaction and service quality.
• Managing daily operations, staffing, inventory, and safety.

Responsibilities

• Lead, coach, and develop a high-performing service center team.
• Recruit, interview, hire, and train team members.
• Provide ongoing coaching and feedback to support employee development.
• Foster a positive team environment aligned with the Strickland Brothers Way.

Skills

Leadership

Coaching

Team development

Customer satisfaction

Operations management

Scheduling

Inventory management

Cash handling

Safety compliance

Tools

POS systems

Job description

Strickland Brothers 10 Minute Oil Change in Elkin, NC is seeking a Shop Manager to lead our service center. You will oversee day-to-day operations, coach your team, and drive performance in oil change volume, sales, labor efficiency, and customer satisfaction.

As a working leader, you will participate in service operations when needed and ensure a positive, high-performing environment in accordance with the Strickland Brothers Way.