Automotive Shop Manager | Lead, Coach & Drive Growth

Strickland Brothers 10 Minute Oil Change; Albany (GA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Preventive care

Dental

Vision

Disability insurance

Life insurance

Monthly bonus

401(k)

Paid time off

Job summary

Strickland Brothers 10 Minute Oil Change in Albany, GA is seeking a Shop Manager to lead our service center, coach the team, and drive performance across oil changes, sales, labor efficiency, and customer satisfaction.

This working leadership role combines operations, people management, and business oversight; you will hire, train, schedule, manage inventory, and ensure safety while delivering fast, friendly service.

Qualifications

• Lead, coach, and develop a high-performing service center team.
• Recruit, interview, hire, and train team members.
• Monitor key metrics such as service volume, sales, labor efficiency, and customer satisfaction.
• Foster a positive, high-performing environment following the Strickland Brothers Way.

Responsibilities

• Lead, coach, and develop a high-performing service center team.
• Recruit, interview, hire, and train team members.
• Provide ongoing coaching and feedback to support employee development.
• Foster a positive team environment aligned with the Strickland Brothers Way.
• Deliver an exceptional customer experience and maintain strong customer satisfaction ratings.
• Address customer concerns and resolve issues quickly and professionally.
• Oversee daily shop operations including opening and closing procedures.
• Manage workflow by assigning technician roles and maintaining efficient service flow.
• Maintain inventory levels and complete inventory counts.
• Manage cash handling procedures including daily deposits.

Skills

Team leadership

Coaching

Operations management

Customer service

Scheduling

Cash handling

Inventory management

Job description

Strickland Brothers 10 Minute Oil Change in Albany, GA is seeking a Shop Manager to lead our service center, coach the team, and drive performance across oil changes, sales, labor efficiency, and customer satisfaction.

This working leadership role combines operations, people management, and business oversight; you will hire, train, schedule, manage inventory, and ensure safety while delivering fast, friendly service.