Shop Manager: Lead a Fast, Customer‑Focused Auto Service Team

Strickland Brothers 10 Minute Oil Change; Ayer (MA); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical plan

Dental & Vision

Life insurance

Monthly bonus

401(k)

Paid time off

Job summary

Strickland Brothers 10 Minute Oil Change in Ayer, MA is seeking a Shop Manager to lead the service center, coach the team, and drive performance across oil changes, sales, and customer satisfaction. You will oversee daily operations, manage labor, and ensure safety and efficiency in a fast-paced environment.

The role emphasizes hands-on leadership, team development, and delivering fast, friendly, and reliable service.

Qualifications

• 18 years of age or older.
• Successful completion of a background check.
• Reliable transportation.
• Willingness to work an approximate 50 hours per week schedule.
• Basic computer skills or the ability to quickly learn company systems.

Responsibilities

• Lead, coach, and develop a high-performing service center team.
• Recruit, interview, hire, and train team members.
• Provide ongoing coaching and feedback to support employee development.
• Foster a positive team environment aligned with the Strickland Brothers Way.
• Oversee daily shop operations including opening and closing procedures.
• Manage workflow by assigning technician roles and maintaining efficient service flow.
• Ensure the shop remains clean, safe, and organized at all times.
• Drive shop performance by monitoring service volume, sales, labor efficiency, and customer satisfaction.

Job description

Strickland Brothers 10 Minute Oil Change in Ayer, MA is seeking a Shop Manager to lead the service center, coach the team, and drive performance across oil changes, sales, and customer satisfaction. You will oversee daily operations, manage labor, and ensure safety and efficiency in a fast-paced environment.

The role emphasizes hands-on leadership, team development, and delivering fast, friendly, and reliable service.