Automotive Service Writer - Troy, AL

Stonebriar Auto Services LLC; Troy (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Flexible paid-time-off

Next day pay

Employee service discount

Job summary

Stonebriar Auto Services LLC, operating Jiffy Lube Multicare locations, seeks Service Writers to guide guests through diagnostic and service recommendations. A valid driver’s license is required; automotive service experience is preferred but not mandatory.

Roles are full-time and part-time with a focus on outstanding guest service and a fun, energetic workplace. Wage is competitive with bonus opportunities, plus discounts on services, NO CHARGE labor, and benefits including health, dental,

Qualifications

• Valid driver's license required.
• Previous experience in automotive service is preferred but not required.

Responsibilities

• Confers with guests to determine needed diagnostic and mechanical services.
• Suggests appropriate services while ensuring safe and efficient work.
• Contributes to a positive, energetic, and guest‑friendly environment.

Skills

Driver's license

Customer service

Guest communication

Team collaboration

Job description

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Service Writers / Customer Service Directors will receive a competitive wage with a generous bonus opportunity. Our employees also receive a discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for flexible paid-time-off, health, dental, and optical insurance, life and disability insurances. NEXT DAY PAY is available, revolving lines of credit, and a great work environment. Due to our growth, great career advancement opportunities are available too!