Automotive Service Manager

Midas Auto; Capitol Heights (MD); On-site; USD 165,750 - 224,250; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Midas is seeking an Automotive Service Manager to lead store operations, ensure safety and profitability, and drive customer satisfaction.

The ideal candidate has at least 2 years of managerial experience in automotive service, strong leadership, and the ability to manage technicians and service advisors.

Join a team at Midas, with growth opportunities and a focus on quality service.

Qualifications

• Minimum 2 years of store or service manager experience.
• General automotive knowledge.
• Strong POS computer and Internet skills.
• Proven leadership ability.
• Ability to work a flexible schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees.
• Deliver exceptional customer service while listening to and consulting customers.
• Oversee vehicle inspections and prepare detailed repair orders with pricing estimates.
• Lead the team to meet safety, efficiency and profitability targets.
• Update daily sales and service reports for Corporate.

Skills

Automotive knowledge

Leadership

POS / Internet skills

Store/Service manager experience

Driver's license

Job description

Future Opening: Automotive Service Manager

• Health insurance
• Paid time off

Automotive Service Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Service Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

The ideal candidate for this position has a college degree or experience in the automotive repair and service industry!

As a Midas Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Automotive Service Manager Requirements/Qualifications:

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Strong POS computer and Internet skills
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Compensation: $195,000.00 per year

JOIN OUR TEAM

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 39 convenient locations in South Carolina, Florida & DC area! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known!

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

I was referred to this position by a current employee

I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.