Automotive Service & Tire Advisor — Customer-Driven Growth

bigbrandtire; Cedar Falls (IA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

401(k) with company match

Employee discounts

ASE reimbursement

Career growth opportunities

Job summary

Tandem Tire in Cedar Falls, IA is seeking a Service Advisor to greet guests and deliver a world-class service experience, translating mechanical details into clear recommendations for customers.

You will actively sell tires, wheels, repairs, warranties, and services, perform visual inspections, document findings, and help maintain showroom standards while building lasting customer relationships.

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver's license + ability to lift 70 lbs.
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician - translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive service sales

Customer service

Communication

Teamwork

Physical ability

Job description

Tandem Tire in Cedar Falls, IA is seeking a Service Advisor to greet guests and deliver a world-class service experience, translating mechanical details into clear recommendations for customers.

You will actively sell tires, wheels, repairs, warranties, and services, perform visual inspections, document findings, and help maintain showroom standards while building lasting customer relationships.