Automotive Service Advisor: Customer Experience & Tire Sales

Big Brand Tire Co.; Marshalltown (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, life insurances

401(k) with company match

Employee discounts

Referral bonuses

Job summary

Big Brand Tire Co. in Marshalltown seeks a dedicated Service Advisor to provide an exceptional service experience for customers. The role includes greeting guests, translating technical information to customers, and confidently selling automotive services.

Ideal candidates have 1–3 years of experience in automotive service sales and strong communication skills. The position offers competitive hourly rates, commission opportunities, and a supportive team environment.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Valid driver's license and ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships to turn first-time guests into lifelong customers.

Skills

Automotive service sales experience

Strong customer service skills

Sales skills

Communication skills

Organizational skills

Job description

Big Brand Tire Co. in Marshalltown seeks a dedicated Service Advisor to provide an exceptional service experience for customers. The role includes greeting guests, translating technical information to customers, and confidently selling automotive services.

Ideal candidates have 1–3 years of experience in automotive service sales and strong communication skills. The position offers competitive hourly rates, commission opportunities, and a supportive team environment.