Automotive Service Technician

Socket.dev; Old Saybrook (CT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Paid time off

Training & development

401(k) matching

BetterHelp

Job summary

Socket.dev in Old Saybrook, CT is seeking a skilled Automotive Service Technician to diagnose, maintain, and repair a wide range of vehicle systems in a dealership setting. You will perform repairs per manufacturer standards, conduct test-drives, and collaborate with Service Advisors to provide accurate labor estimates and recommendations.

Ideal candidates have extensive diagnostic experience, proficiency with specialist tools, and ASE Master Technician certification or factory training.

Qualifications

• Experience diagnosing, maintaining, and repairing automotive systems across engines, transmissions, electrical, and HVAC.
• Proficiency with diagnostic tools and test equipment.
• Strong teamwork and communication with Service Advisors and technicians.
• Problem-solving with accurate labor time estimates and recommendations.
• Valid U.S. driver’s license; comply with safety and manufacturer guidelines.
• ASE Master Technician or Factory Trained preferred.

Responsibilities

• Efficiently perform repairs per dealership and manufacturer standards.
• Conduct test-drives and diagnose vehicle systems with advanced tools.
• Diagnose, maintain, and repair engines, transmissions, electrical, and HVAC.
• Collaborate with Service Advisors to communicate findings and labor estimates.
• Perform warranty repairs in accordance with manufacturer specifications and safety protocols.

Job description

WE OFFER

• Competitive compensation structure, including a base salary plus commission.

• Comprehensive benefits package, including medical, dental, and vision insurance

• Paid time off program, including vacation and company-recognized holidays

• Ongoing training and professional development to support career advancement

• Matching 401(k) retirement plan with employer matching contributions

• BetterHelp

RESPONSIBILITIES

• Efficiently perform all work specified on repair orders in strict adherence to dealership and manufacturer standards.

• Conduct comprehensive test-drives and systematically evaluate vehicle systems using advanced diagnostic tools and specialized service equipment.

• Expertly diagnose, maintain, and repair complex automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning.

• Collaborate closely with Service Advisors to communicate findings, provide accurate labor time estimates, and recommend additional services when necessary.

• Execute warranty repairs in full compliance with manufacturer specifications, ensuring quality workmanship and customer satisfaction.

• Uphold safety protocols and technical standards to maintain operational excellence and minimize vehicle downtime.

REQUIREMENTS

• Automotive Service Experience: Previous experience in diagnosing, maintaining, and repairing a wide range of automotive systems is preferred, including engines, transmissions, electrical, suspension, brakes, and HVAC systems. Familiarity with dealership procedures and manufacturer service standards is highly valued.

• Technical Proficiency: Skilled in the use of diagnostic tools, specialized service equipment, and test-driving procedures to accurately identify vehicle issues and perform high-quality repairs.

• Teamwork & Communication: Strong ability to collaborate effectively with Service Advisors, technicians, and other team members. Capable of following detailed instructions, maintaining clear communication, and delivering exceptional customer service.

• Problem-Solving & Initiative: Demonstrates sound judgment in assessing repair needs, recommending additional services, and providing accurate labor time estimates. Ability to troubleshoot complex automotive issues efficiently.

• Licensing & Compliance: Must hold a valid U.S. driver’s license and adhere to all safety, regulatory, and manufacturer guidelines during service procedures.

• Professionalism & Work Ethic: Committed to delivering precise, timely, and reliable service, maintaining a clean and organized work environment, and upholding the reputation of the dealership.

• ASE Master Technician or Factory Trained Preferred