Automotive Service Technician

Kia of Old Saybrook; Old Saybrook (CT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay and commissions

Comprehensive health benefits

Paid time off and holidays

Ongoing training and development

401(k) with employer matching

BetterHelp

Job summary

Kia of Old Saybrook is seeking an experienced Automotive Technician to diagnose, repair, and maintain a broad range of vehicle systems at our dealership.

You will perform test drives, use advanced diagnostic tools, and collaborate with Service Advisors to provide accurate labor estimates and ensure customer satisfaction.

We offer competitive pay, a comprehensive benefits package, and opportunities for professional growth.

Qualifications

• Experience diagnosing, maintaining, and repairing automotive systems across engines, transmissions, electrical, and HVAC.
• Proficient with diagnostic tools and test equipment for accurate repairs.
• Strong teamwork and clear communication with advisors and technicians.
• Able to estimate labor time and suggest additional services.
• Valid U.S. driver’s license and commitment to safety guidelines.
• ASE Master Technician or Factory Trained preferred.

Responsibilities

• Efficiently perform all work on repair orders per dealership and manufacturer standards.
• Conduct test-drives and evaluate vehicle systems with diagnostic tools.
• Diagnose, maintain, and repair complex automotive systems including engine, transmission, electrical, steering, suspension, brakes, and HVAC.
• Collaborate with Service Advisors to communicate findings and labor estimates, and recommend additional services when necessary.
• Execute warranty repairs per manufacturer specifications to ensure quality workmanship and customer satisfaction.
• Uphold safety protocols and standards to minimize vehicle downtime.

Skills

Automotive diagnostics

Diagnostic tools

Teamwork & communication

Problem-solving & initiative

Education

ASE Master Technician preferred

Tools

Diagnostic tools

Specialized service equipment

Job description

WE OFFER

• Competitive compensation structure, including a base salary plus commission.

• Comprehensive benefits package, including medical, dental, and vision insurance

• Paid time off program, including vacation and company-recognized holidays

• Ongoing training and professional development to support career advancement

• Matching 401(k) retirement plan with employer matching contributions

• BetterHelp

RESPONSIBILITIES

• Efficiently perform all work specified on repair orders in strict adherence to dealership and manufacturer standards.

• Conduct comprehensive test-drives and systematically evaluate vehicle systems using advanced diagnostic tools and specialized service equipment.

• Expertly diagnose, maintain, and repair complex automotive systems, including engine, transmission, electrical, steering, suspension, brakes, and air conditioning.

• Collaborate closely with Service Advisors to communicate findings, provide accurate labor time estimates, and recommend additional services when necessary.

• Execute warranty repairs in full compliance with manufacturer specifications, ensuring quality workmanship and customer satisfaction.

• Uphold safety protocols and technical standards to maintain operational excellence and minimize vehicle downtime.

REQUIREMENTS

• Automotive Service Experience: Previous experience in diagnosing, maintaining, and repairing a wide range of automotive systems is preferred, including engines, transmissions, electrical, suspension, brakes, and HVAC systems. Familiarity with dealership procedures and manufacturer service standards is highly valued.

• Technical Proficiency: Skilled in the use of diagnostic tools, specialized service equipment, and test-driving procedures to accurately identify vehicle issues and perform high-quality repairs.

• Teamwork & Communication: Strong ability to collaborate effectively with Service Advisors, technicians, and other team members. Capable of following detailed instructions, maintaining clear communication, and delivering exceptional customer service.

• Problem-Solving & Initiative: Demonstrates sound judgment in assessing repair needs, recommending additional services, and providing accurate labor time estimates. Ability to troubleshoot complex automotive issues efficiently.

• Licensing & Compliance: Must hold a valid U.S. driver’s license and adhere to all safety, regulatory, and manufacturer guidelines during service procedures.

• Professionalism & Work Ethic: Committed to delivering precise, timely, and reliable service, maintaining a clean and organized work environment, and upholding the reputation of the dealership.

• ASE Master Technician or Factory Trained Preferred