Automotive Service & Sales Advisor — Growth & Benefits

BRAKEmax Tire and Service Center; Catalina (AZ); Sur place; USD 48 000 - 85 000; Plein temps

Avantages offerts par ce poste

Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 2%

Résumé du poste

BRAKEmax Tire & Service Centers in Catalina, AZ seeks a Sales and Service Advisor to promote services and products, greet customers, document needs, and provide accurate quotes. You will work within the company standards, aiming to ensure high customer satisfaction and informed purchase decisions.

The role offers competitive pay, tuition reimbursement, paid time off, holidays, benefits, retirement plan, and opportunities for advancement, with a focus on service quality and customer trust.

Qualifications

• Customer service excellence and professional communication to greet and assist customers.
• Ability to listen to and document customer concerns and communicate service needs.

Responsabilités

• Greet customers in a professional and courteous manner in person and on the phone.
• Listen to and document customer concerns; inspect vehicle and reference service history.
• Recommend services, document recommendations, and provide accurate quotes with timelines.
• Promote services, parts, and accessories; keep customers updated on service status.
• Handle cashing out with review of multi-point inspection and warranties.
• Follow up on post-repair and declined services to ensure customer satisfaction.
• Track returns and warranty parts for individual customers.
• Adhere to company policies and demonstrate expected behaviors.

Connaissances

Customer service

Sales

Communication

Formation

High School Diploma or equivalent

Description du poste

BRAKEmax Tire & Service Centers in Catalina, AZ seeks a Sales and Service Advisor to promote services and products, greet customers, document needs, and provide accurate quotes. You will work within the company standards, aiming to ensure high customer satisfaction and informed purchase decisions.

The role offers competitive pay, tuition reimbursement, paid time off, holidays, benefits, retirement plan, and opportunities for advancement, with a focus on service quality and customer trust.