Automotive Receptionist — Customer Experience Lead

Germain Chevrolet GMC of Sidney; Naples (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Paid vacation/company holidays

Competitive wage plans

Professional development

Company outings

Employee discounts

Job summary

Germain BMW of Naples, North Campus in Naples, FL is seeking a full-time Receptionist to welcome customers, answer phones, schedule appointments and direct inquiries to the right teams. The role requires a polished appearance and strong communication skills, and offers opportunities for internal development.

Pay is based on experience with typical dealership hours: Mon–Sat; weekends may be required. Join a team focused on exceptional customer service and career growth within the Germain

Qualifications

• Excellent listening and communication skills.
• Punctual and flexible with schedule.
• Professional appearance and customer service oriented.
• Valid driver’s license with clean driving record.

Responsibilities

• Answer dealership phones, greet and receive customers
• Direct customers to the correct department, notify the appropriate person
• Work cooperatively with the sales/service and other internal teams
• Assist in scheduling and confirming appointments
• Help service customers with payment
• Other duties as assigned

Skills

Communication

Punctuality

Professional appearance

Driver’s license

Job description

Germain BMW of Naples, North Campus in Naples, FL is seeking a full-time Receptionist to welcome customers, answer phones, schedule appointments and direct inquiries to the right teams. The role requires a polished appearance and strong communication skills, and offers opportunities for internal development.

Pay is based on experience with typical dealership hours: Mon–Sat; weekends may be required. Join a team focused on exceptional customer service and career growth within the Germain