Full-Time Service Receptionist

Germain Ford of Sidney; Naples (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

401(k) Employer Match

Paid Vacation

Competitive Wage Plans

Professional Development

Company Outings

Employee Discounts

Job summary

Germain Lexus of Naples is hiring a Full-Time Service Receptionist in Naples, FL. The role centers on delivering exceptional customer service, handling phones, guiding customers to the right departments, scheduling service appointments, and assisting with payments. The position emphasizes a professional image and teamwork within the service department.

Pay is based on experience and includes benefits as part of Germain's employee offerings for ongoing development and company holidays.

Qualifications

• Excellent listening and communication skills required.
• Punctual and able to handle a dynamic schedule.
• Professional appearance and strong customer service mindset.
• Valid driver's license and clean driving record.

Responsibilities

• Answer dealership phones and greet customers.
• Direct customers to the correct department and notify staff.
• Collaborate with service and internal teams.
• Assist in scheduling and confirming appointments.
• Help service customers with payments.
• Other duties as assigned.

Skills

Listening & communication

Punctuality

Professional appearance

Driver's license

Job description

Germain Lexus of Naples

Full-Time Service Receptionist

Naples, FL

Full-time

Pay based on experience

At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.

As a Service Receptionist you will play a key role in providing excellent customer service and maintaining a professional image for the company.

Responsibilities:

• Answer dealership phones, greet and receive customers


• Direct customers to the correct department, notify the appropriate person


• Work cooperatively with the service and other internal teams


• Assist in scheduling and confirming appointments


• Help service customers with payment


• Other duties as assigned

Qualifications:

• Excellent listening/communication skills, outgoing and positive personality


• Punctual nature and ability to handle schedule flexibility and dynamic work environment


• Professional appearance and eager to improve on all aspects


• Valid driver's license and clean driving record

Germain Offers:

• Comprehensive Coverage & Health, Dental and Vision Insurance


• 401(k) Savings Plan with Employer Match


• Paid Vacation/Company Holidays


• Competitive Wage Plans


• Ongoing Professional Development and Internal Promotions


• Company Outings and Activities


• Employee Discounts

Whether you are an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.