Automotive Service Quick Lane Lube Technician Town North Mazda

Snell Motor Companies; Richardson (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid holidays & paid time off

Vision insurance

Earn vacation hours after 90 days

Aggressive Employee Referral Program

Job summary

Snell Motor Companies seeks a Service Quick Lane Technician to deliver diagnostics and repairs for customer and dealership vehicles, while creating an exceptional customer experience that fosters loyalty.

The role requires operating a vehicle, understanding dealership computer systems, and staying current with warranty guidelines. A high school diploma is required, with pre-employment screenings and a valid driver’s license as ongoing requirements.

Qualifications

• Must be able to operate a vehicle.
• Know and understand the dealership computer systems.
• Attend company and factory training.
• Stay current with manufacturer warranty requirements.
• Ability to establish and maintain good relationships with customers and co-workers.

Responsibilities

• Diagnostics and repairs of customer and dealership vehicles.
• Provide an exceptional customer experience and build customer loyalty.
• Communicate well with co-workers throughout the repair process.
• Assist with reviewing service orders and inspecting vehicles for needed repairs.

Skills

Operate a vehicle

Customer communication

Diagnostics and repairs

Warranty knowledge

Teamwork

Education

High school diploma

Tools

Dealership computer systems

Job description

The Service Quick Lane Technician creates an exceptional customer experience while creating customer loyalty. The Service Quick Lane Technician will also be responsible for the diagnostics and repairs of our customers and dealerships vehicles. As the Service Quick Lane Technician your role will include but not be limited to the following:

Requirements:

• Must be able to operate a vehicle
• Know and understand the dealership computer systems
• Attend company and factory training
• Stay current with manufacturer warranty requirements
• Knows and understands the Snell Privacy and Information Security Policies and adhere to the requirements.
• Ability to establish and maintain good relationships with customers and co-workers.
• Ability to answer customers’ technical questions regarding vehicle problems, warranties, services, and repairs.
• Knowledge of automotive systems in general
• Ability to review service orders and inspect the vehicle for necessary repairs
• Knowledge of new models and product improvements, based on technical service bulletins, etc.
• Knowledge of warranty guidelines and ability to relate them to warranty service repair orders.
• Ability to communicate well with co-workers throughout repair process
• Other duties as assigned
• Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
• High school diploma or equivalent
• Must be at least eighteen years of age
• Must have a valid driver’s license and meet company MVR policy requirements
• Must be able to pass pre-employment screenings (background and drug test)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid holidays & paid time off
• Vision insurance
• Earn vacation hours after 90 days
• Aggressive Employee Referral Program

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