Automotive Service Porter & Greeter – Train & Grow

Sonic Automotive; Charlotte (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

401k

PTO

Job summary

Town and Country Toyota, a Sonic Automotive family dealership, is hiring a Service Greeter/Porter to move service customer vehicles and manage traffic flow for convenience and efficiency. You will greet customers, collect vehicle details, and help with parking and pick-up with a focus on safety and orderliness.

We offer training, competitive compensation, and advancement opportunities within Sonic Automotive. Join a supportive team that values customer service and teamwork.

Qualifications

• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Job description

Town and Country Toyota, a Sonic Automotive family dealership, is hiring a Service Greeter/Porter to move service customer vehicles and manage traffic flow for convenience and efficiency. You will greet customers, collect vehicle details, and help with parking and pick-up with a focus on safety and orderliness.

We offer training, competitive compensation, and advancement opportunities within Sonic Automotive. Join a supportive team that values customer service and teamwork.