Automotive Service Porter

Lithia & Driveway; Des Moines (IA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

BMW of Des Moines is seeking an Automotive Service Porter to warmly greet customers, assist service staff, and help with vehicle movement and clerical tasks at our Urbandale, IA site. The role requires a valid driver’s license and at least 1 year of automotive experience.

A flexible schedule including evenings, weekends, and holidays is expected. We offer a comprehensive benefits package and opportunities for growth within the Lithia & Driveway family.

Qualifications

• Acceptable driving record and a valid driver’s license in your state of residence.
• 1+ years of automotive experience.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner; keep a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls in a professional manner.
• Assist Shuttle driver when needed.
• Perform clerical tasks as assigned by service management.
• Report safety or integrity concerns to management.
• Maintain a valid local driver’s license and inform management of changes.

Skills

Automotive experience

Education

High School diploma or equivalent

Job description

Dealership:

L0180 BMW of Des Moines

BMW of Des Moines

Hiring: Automotive Service Porter

• Pay: $15.00 per hour
• Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.
• Under the leadership of: Service Manager
• Onsite in: Urbandale, Iowa

What You’ll Do

• Greet and welcome service customers in a genuinely friendly and courteous manner. Assist all customers promptly.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
• Other duties as assigned.

What You’ll Bring

• Acceptable driving record and a valid driver’s license in your state of residence
• 1+ years of automotive experience

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.