Automotive Service & Operations Leader

Kingfisher Recruiting; Harbor Beach (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Kingfisher Recruiting has been hired to find a General Manager for a well established automotive service and sales company. The General Manager will have overall responsibility for operating performance, profitability, leadership development, inventory and purchasing controls, and cross-functional execution.

This is a dynamic role seeking a disciplined leader who can read a P&L, challenge data, develop managers, improve workflows, enforce standards, and drive measurable corrective action.

Qualifications

• 5+ years of progressive leadership in operations or general management.
• Experience managing multiple departments or operating functions.
• Strong financial literacy including P&L, balance sheets, cash flow and budgets.
• Proven success implementing accountability, procedures, and measurable performance standards.
• Experience improving inventory, purchasing, production, service, distribution, or order-fulfillment processes.
• Strong leadership, coaching, conflict resolution, and decision-making skills.
• Ability to move between strategic planning and hands-on problem solving.
• Strong written and verbal communication skills.
• High integrity and ability to handle confidential financial and personnel information.
• Proficiency with business software, reporting tools, and data-driven decision-making.

Responsibilities

• Own operating performance, profitability, cash awareness, budgeting, and execution against the annual business plan.
• Review P&L, balance sheet, cash flow, AR/AP, gross margin, job-costing, and operating trends.
• Provide the Owner with a concise weekly dashboard covering performance, risks, exceptions, and decisions requiring ownership approval.
• Translate financial results into specific operating actions.
• Develop staffing, capital, equipment, and facility plans supported by measurable business cases.
• Protect the bottom line through pricing discipline, expense control, inventory management, and improved productivity.
• Lead the Production, Service, Sales, Fabrication, Shipping/Receiving, Engine, and Transmission functions through their managers.
• Establish clear decision rights, performance expectations, accountability, and escalation procedures.
• Improve WIP flow, scheduling, repair-bay utilization, order fulfillment, quality control, and on-time completion.
• Strengthen coordination among Sales, Service, Production, Shipping/Receiving, and Accounting.
• Ensure work orders, parts requests, customer updates, due dates, and quality-control steps are completed.
• Identify bottlenecks, determine root causes, and ensure corrective actions are completed.

Skills

Leadership

Coaching

Decision making

Communication

Integrity

Data-driven decisions

Problem solving

Education

Bachelor’s degree in business/related field

Tools

QuickBooks Desktop

QuickBooks Online

ERP systems

Job description

Kingfisher Recruiting has been hired to find a General Manager for a well established automotive service and sales company. The General Manager will have overall responsibility for operating performance, profitability, leadership development, inventory and purchasing controls, and cross-functional execution.

This is a dynamic role seeking a disciplined leader who can read a P&L, challenge data, develop managers, improve workflows, enforce standards, and drive measurable corrective action.