Automotive Service Manager - Lean Ops & Team Leader

Flow Automotive Companies; Winston-Salem (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid time off

Volunteer time off

401(k) plan

Wellness program

Employee pricing

Job summary

Flow Automotive Companies is seeking an Experienced Service Manager to lead the service team at Flow GM Auto Center of Winston-Salem, NC. The role focuses on achieving goals with ethical standards and lean processes, and ensuring staff are trained in Flow's processes.

The ideal candidate will manage staffing, drive high performance, and uphold customer satisfaction while working within a premier dealership environment that values exceptional service and career growth opportunities.

Qualifications

• Experience leading a service team in a domestic dealership.
• Proven ability to implement lean processes.
• Strong communication of performance expectations.

Responsibilities

• Lead the Service Team to achieve production and service goals.
• Oversee staffing and hiring to ensure high performance and proper training.
• Maintain customer satisfaction standards and ethical service practices.

Skills

Leadership

Communication

Customer service

Lean processes

Job description

Flow Automotive Companies is seeking an Experienced Service Manager to lead the service team at Flow GM Auto Center of Winston-Salem, NC. The role focuses on achieving goals with ethical standards and lean processes, and ensuring staff are trained in Flow's processes.

The ideal candidate will manage staffing, drive high performance, and uphold customer satisfaction while working within a premier dealership environment that values exceptional service and career growth opportunities.