Senior Automotive Service Manager | Lean Ops Leader

FLOW AUTO CENTER OF WINSTON SALEM LLC; Winston-Salem (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid time off

Volunteer time off

401(k) retirement plan

Wellness program Thrive@Flow

Employee pricing for services

Job summary

Flow Automotive Companies in Winston-Salem, NC is seeking an Experienced Service Manager to lead the service team and drive performance. The role focuses on achieving set targets, implementing lean processes, and maintaining high ethical and customer-satisfaction standards.

You will oversee staffing, training, and execution of Flow's service standards across the department to ensure excellence in all customer interactions.

Qualifications

• Experience as a service manager in a domestic dealership.
• Ability to lead the service team and meet goals.
• Commitment to ethical standards and customer satisfaction.

Responsibilities

• Lead the service team to achieve production and quality goals.
• Manage staffing levels and hire high-achieving, accountable individuals.
• Train and reinforce Flow Company's processes for consistent service delivery.
• Maintain high levels of customer satisfaction and professional conduct.

Job description

Flow Automotive Companies in Winston-Salem, NC is seeking an Experienced Service Manager to lead the service team and drive performance. The role focuses on achieving set targets, implementing lean processes, and maintaining high ethical and customer-satisfaction standards.

You will oversee staffing, training, and execution of Flow's service standards across the department to ensure excellence in all customer interactions.