Automotive Service Manager - Lead Shop & Team

Midas - PGW; Orlando (FL); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free uniforms

Paid time off

Signing bonus

Training & development

Vision insurance

401(k) matching

Company parties

Dental insurance

Employee discounts

Free food & snacks

Descripción de la vacante

Midas - PGW in Orlando, FL is seeking an automotive service advisor to manage all service department activities in a tire and repair shop. This is a store-manager development role with emphasis on customer service and technical oversight.

You will lead technicians, ensure quality inspections, present pricing, and promote service specials while upholding the company values. Training and internal promotion are emphasized as part of our growth culture.

Formación

• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.

Responsabilidades

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Conocimientos

General automotive knowledge

Excellent customer service

Communication

Leadership ability

Team building

Descripción del empleo

Midas - PGW in Orlando, FL is seeking an automotive service advisor to manage all service department activities in a tire and repair shop. This is a store-manager development role with emphasis on customer service and technical oversight.

You will lead technicians, ensure quality inspections, present pricing, and promote service specials while upholding the company values. Training and internal promotion are emphasized as part of our growth culture.