Automotive Service Manager: Lead Shop Operations

Ocean Honda of Hanover; Hanover (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

Ocean Honda of Hanover is seeking an Automotive Service Manager to oversee customer repair and maintenance services. This role is pivotal for ensuring high customer satisfaction and maximizing parts and service sales. The ideal candidate will have a high school diploma or GED, post-secondary automotive training, and at least two years of relevant experience.

The candidate should possess strong technical and customer service skills, along with a valid driver’s license. Benefits include competitive pay, medical coverage, paid vacations, and 401(k) matching.

Qualifications

• Must have a valid and unrestricted driver’s license and clean driving record.
• Experience in a dealership environment is necessary, with supervisory responsibilities preferred.
• Ability to work in a fast-paced team environment and maintain a positive attitude.

Responsibilities

• Ensure customer agreements are in place before service and inform about repair costs.
• Sell only required services and follow dealership policies.
• Oversee staff including recruiting, hiring, and scheduling.

Skills

Customer service orientation

Outstanding communication skills

Basic computer skills

Education

High school diploma or GED

Post-Secondary automotive training or equivalent work experience

Job description

Ocean Honda of Hanover is seeking an Automotive Service Manager to oversee customer repair and maintenance services. This role is pivotal for ensuring high customer satisfaction and maximizing parts and service sales. The ideal candidate will have a high school diploma or GED, post-secondary automotive training, and at least two years of relevant experience.

The candidate should possess strong technical and customer service skills, along with a valid driver’s license. Benefits include competitive pay, medical coverage, paid vacations, and 401(k) matching.