Automotive Service Advisor - Fast-Paced, Customer-Focused

Ocean Honda Milford; Milford (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

Ocean Honda Milford is seeking an Automotive Service Advisor to facilitate communication between customers and technicians, ensuring excellent service delivery. The ideal candidate will possess strong communication and customer service skills, as well as a valid driver's license and a clean record. Responsibilities include scheduling customer services, following up on repair status, and managing repair expectations.

We offer competitive pay based on experience, medical benefits, and opportunities for advancement in a professional workplace.

Qualifications

• High school diploma or GED required.
• One year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver’s license and clean driving record.

Responsibilities

• Schedule service for customers in person or on the phone.
• Follow up on repairs to ensure vehicle readiness.
• Make repair recommendations and manage customer expectations.
• Ensure completed repairs pass quality control.

Skills

Communication skills

Customer service orientation

Basic computer skills

Education

High school diploma or GED

Job description

Ocean Honda Milford is seeking an Automotive Service Advisor to facilitate communication between customers and technicians, ensuring excellent service delivery. The ideal candidate will possess strong communication and customer service skills, as well as a valid driver's license and a clean record. Responsibilities include scheduling customer services, following up on repair status, and managing repair expectations.

We offer competitive pay based on experience, medical benefits, and opportunities for advancement in a professional workplace.