Automotive Service Manager - Lead Shop & Growth

Van Horn Automotive Group Inc; Stoughton (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous PTO policy including vacation

Gym/workout reimbursement

Tuition reimbursement

Health, Dental, Vision

401k & more

Paid volunteer time

Employee discounts on vehicles, parts,

Employee Owned ESOP

Professional work environment

Develop employees and promote from

Community involvement

Employee referral program

Holiday parties

Job summary

Van Horn Automotive Group in Stoughton, WI, seeks an experienced Service Manager to lead our service team and drive profitability. The role focuses on maximizing repair order production, meeting service sales objectives, and maintaining high CSI through strong customer relationships.

You will hire, train, and develop staff while ensuring a safe, compliant shop environment. As an Employee Owned company, we offer ESOP participation, competitive benefits, and growth opportunities across Wisconsin

Qualifications

• Associate’s degree or 3 years related management experience.
• Previous Service Manager experience in a dealership – GM preferred.
• Strong leadership and motivational skills to lead a crew to meet shop goals.
• Valid driver’s license.

Responsibilities

• Maximize production through proper scheduling of repair orders and setting and obtaining service sales objectives.
• Manage expenses and control costs
• Build customer relationships and ensure the department meets customer satisfaction (CSI) goals
• Hire, train, develop, and motivate department staff
• Maintain a safe shop and ensure proper repair techniques are followed
• Communicate and work closely with all managers within the dealership

Skills

Leadership

People management

Scheduling

Customer relations

Sales objectives

Education

Associate’s degree

3 years management experience

GM dealership experience

Job description

Van Horn Automotive Group in Stoughton, WI, seeks an experienced Service Manager to lead our service team and drive profitability. The role focuses on maximizing repair order production, meeting service sales objectives, and maintaining high CSI through strong customer relationships.

You will hire, train, and develop staff while ensuring a safe, compliant shop environment. As an Employee Owned company, we offer ESOP participation, competitive benefits, and growth opportunities across Wisconsin