Automotive Service Manager

Van Horn Automotive Group; Stoughton (WI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Paid time off (PTO) & holidays

Gym reimbursement

Tuition reimbursement

Health, Dental, Vision, 401k

ESOP

Job summary

Van Horn Automotive Group, an employee-owned company operating in Stoughton, WI, is seeking an experienced Service Manager to lead our service department to deliver quality and profitable results. The role emphasizes developing staff, maintaining CSI, and fostering a teamwork culture.

The position offers employee ownership through ESOP, opportunities for advancement, and a family-like work environment with community involvement.

Qualifications

• Associate’s degree or 3 years related Management experience.
• Previous Service Manager experience in a dealership is preferred.
• Strong leadership and motivational skills to lead a crew to meet shop goals.
• Profit-driven mindset and willingness to think outside the box.

Responsibilities

• Maximize production through proper scheduling of repair orders and setting service sales objectives.
• Manage expenses and control costs.
• Build customer relationships and ensure CSI goals are met.
• Hire, train, develop, and motivate department staff.
• Maintain a safe shop and ensure proper repair techniques are followed.
• Communicate with other managers within the dealership.

Skills

Leadership

Scheduling

Customer relationships

Education

Associate degree or 3 years mgmt experience

Job description

General Manager Full Time Fixed Van Horn Stoughton, Stoughton, WI, US

Do you want to take your automotive career further? Are you a self-motivated team leader who wants to turn your passion for cars into a long-term career? If you are committed to getting the job done right and have the drive to meet and exceed goals, we want you to lead our service team!

Van Horn Chrysler Dodge Jeep Ram, an Employee Owned Company in Stoughton, has an excellent opportunity for an experienced Service Manager to run an efficient and profitable automotive shop. We are seeking a world class manager that believes in treating all team members and customers with the upmost respect.

If you are looking for a new career at a family-oriented company Van Horn Automotive may be the place for you. The Van Horn Automotive Group has been amazing customers since 1966, and now has over 17 locations throughout Wisconsin and Iowa with over 800 employees.

Why work as a Service Manager at Van Horn:

• Generous paid time off policy including vacation, personal days, and holidays
• Gym/workout reimbursement
• Tuition reimbursement
• Health, Dental Vision, 401k & more!
• Paid volunteer time (16 hours of paid time off annually to volunteer for organizations of your choice in addition to our generous paid time off (PTO) plan)
• Employee discounts on vehicles, parts, and service
• Employee Owned - Employee Stock Ownership Program (ESOP)
• Professional work environment
• Develop employees and promote from within!
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

RESPONSIBILITIES:

• Maximize production through proper scheduling of repair orders and setting and obtaining service sales objectives
• Manage expenses and control costs
• Build customer relationships and ensure the department meets customer satisfaction (CSI) goals
• Hire, train, develop, and motivate department staff
• Maintain a safe shop and ensure proper repair techniques are followed
• Communicate and work closely with all managers within the dealership

QUALIFICATIONS:

• Associate’s degree or 3 years related Management experience
• Previous Service Manager experience in a dealership – General Motors preferred
• Strong leadership and motivational skills to lead a crew to meet shop goals
• Must be profit driven and willing to think outside the box
• Valid driver’s license

EMPLOYEE OWNED:

The Employee Stock Ownership Plan (ESOP) is a unique benefit that invests in our associates and their future. It’s a differentiating reason to work for Van Horn, and is unmatched by any other dealer in Wisconsin.

VAN HORN GIVES:

As an upstanding member of the business community, we are active participants in local charities, events and activities. Our family values carry over into all we do, and we eagerly engage ourselves in opportunities to use our resources to enhance and aid the lives of others. We provide our employees paid time to volunteer in charitable organizations in our communities.