Automotive Service Manager — Lead Shop & Develop Talent

Midas - PGW

Manassas (VA)

On-site

USD 46,000 - 68,000

Full time

11 days ago
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Benefits offered by this job

Free uniforms
Health insurance
Paid time off
Signing bonus
Training & development
Vision insurance
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks

Job summary

MIDAS - PGW is seeking an Automotive Assistant Store Manager to oversee service department activities, manage technicians, and ensure exceptional customer experiences. This role serves as a store management developmental position within a family-oriented shop.

Responsibilities include directing service operations, consulting with customers on repairs, and training staff to uphold standards. Join a growing team committed to quality and growth.

Qualifications

  • Experience in automotive service management preferred.
  • Strong leadership and communication abilities essential.
  • Ability to supervise a team of technicians and advisors.

Responsibilities

  • Deliver exceptional customer service while listening to and consulting customers.
  • Follow up with customers, services requested, estimated completion times, etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
  • Deliver and discuss pricing estimates with customers as well as promote shop service specials.
  • Lead, manage, and train team while aligning with company values and creed.
  • Supervise up to ten employees.

Skills

General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills

Job description

MIDAS - PGW is seeking an Automotive Assistant Store Manager to oversee service department activities, manage technicians, and ensure exceptional customer experiences. This role serves as a store management developmental position within a family-oriented shop.

Responsibilities include directing service operations, consulting with customers on repairs, and training staff to uphold standards. Join a growing team committed to quality and growth.

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