Automotive Service Manager — Lead Shop & Develop Talent

Midas - PGW; Manassas (VA); On-site; USD 46,000 - 68,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Signing bonus

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Job summary

MIDAS - PGW is seeking an Automotive Assistant Store Manager to oversee service department activities, manage technicians, and ensure exceptional customer experiences. This role serves as a store management developmental position within a family-oriented shop.

Responsibilities include directing service operations, consulting with customers on repairs, and training staff to uphold standards. Join a growing team committed to quality and growth.

Qualifications

• Experience in automotive service management preferred.
• Strong leadership and communication abilities essential.
• Ability to supervise a team of technicians and advisors.

Responsibilities

• Deliver exceptional customer service while listening to and consulting customers.
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers as well as promote shop service specials.
• Lead, manage, and train team while aligning with company values and creed.
• Supervise up to ten employees.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Job description

MIDAS - PGW is seeking an Automotive Assistant Store Manager to oversee service department activities, manage technicians, and ensure exceptional customer experiences. This role serves as a store management developmental position within a family-oriented shop.

Responsibilities include directing service operations, consulting with customers on repairs, and training staff to uphold standards. Join a growing team committed to quality and growth.