Automotive Service Manager: Lead High-Impact Service

Ed Morse Automotive Group; DeWitt (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K with a 25% match up to 6% of your

Health benefits including Medical, and

Life Insurance

Job summary

Ed Morse Automotive Group is seeking a Service Manager to lead our growing service operation. With 80+ years in the industry, we value teamwork, customer care, and continuous improvement across 60+ locations and 40+ brands.

The ideal candidate will have at least five years of service management experience, strong leadership, and the ability to coach a high-performing team. Join a family-oriented company that emphasizes personal and professional growth, competitive benefits, and opportunities to

Qualifications

• 5 years, Service Manager Experience in the automotive industry is a must.

Responsibilities

• Develop service operations, gross profit, and expense control.
• Oversee daily operation of the service department to maximize sales and productivity.
• Recruit, hire, train, and develop a high-performing service team while maintaining customer satisfaction.
• Handle customer complaints promptly and professionally while ensuring solutions.
• Manage labor sales growth and ensure proper technician utilization.

Skills

Customer focus

Leadership

Team development

Negotiation

De-escalation

Tools

Automotive software

Job description

Ed Morse Automotive Group is seeking a Service Manager to lead our growing service operation. With 80+ years in the industry, we value teamwork, customer care, and continuous improvement across 60+ locations and 40+ brands.

The ideal candidate will have at least five years of service management experience, strong leadership, and the ability to coach a high-performing team. Join a family-oriented company that emphasizes personal and professional growth, competitive benefits, and opportunities to