Automotive Service Manager — Lead a High-Performance Team

Cochran Cars; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

401(k) with match

Competitive pay package

Job summary

Cochran Cars in the Natrona Heights CDJR service department seeks an experienced Service Manager to lead our dealership’s service operations. You will supervise staff, manage customer service, and drive a high CSI through proactive communication and strong team leadership.

The role emphasizes customer satisfaction, process improvement, and staff development within a fast-paced automotive service environment. A minimum of two years in a service manager role is required.

Qualifications

• Minimum 2 years of experience as a Service Manager in a dealership setting.

Responsibilities

• Assist customers in service, repair, and explaining service options.
• Understand customers' requirements and match to service options.
• Maintain customer communication and updates during service.

Skills

Leadership

Customer service

Education

High school diploma

Job description

Cochran Cars in the Natrona Heights CDJR service department seeks an experienced Service Manager to lead our dealership’s service operations. You will supervise staff, manage customer service, and drive a high CSI through proactive communication and strong team leadership.

The role emphasizes customer satisfaction, process improvement, and staff development within a fast-paced automotive service environment. A minimum of two years in a service manager role is required.