Automotive Service Manager - Growth, Training & Bonuses

Tire Discounters; Alcoa (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Tire Discounters in Alcoa, TN seeks a Service Manager with automotive experience to lead a team of Service and Tire Technicians and ensure top-quality service and customer satisfaction. You will coach staff, manage workflows, and act as the liaison between shop and customers in a busy retail location.

Strong leadership, communication, and multitasking skills are required, along with a valid driver's license and weekend availability.

Qualifications

• Experience managing a service or tire shop team.
• Strong communication and multitasking abilities.
• Able to stand for long periods and lift up to 75 lbs.

Responsibilities

• Lead and coach technicians, manage performance, and assist with hiring.
• Oversee service bay workflow and communicate wait times to sales staff.
• Ensure clear communication between the shop and customers.
• Promote safety and meet quality and service standards.
• Drive customer satisfaction and teamwork.

Skills

Management experience

Leadership

Communication

Multitasking

Strong work ethic

Goal-oriented

Valid driver's license

Job description

Tire Discounters in Alcoa, TN seeks a Service Manager with automotive experience to lead a team of Service and Tire Technicians and ensure top-quality service and customer satisfaction. You will coach staff, manage workflows, and act as the liaison between shop and customers in a busy retail location.

Strong leadership, communication, and multitasking skills are required, along with a valid driver's license and weekend availability.